liganationTerms of Use

When you open an account on liganation, our system verifies your identity, secures your deposits through nine payment methods, and holds your funds in a trust account until you request withdrawal.

We at liganation set out these terms to explain how our service operates, what we expect from account holders, and how we handle disputes. These terms apply to everyone who accesses our platform—whether through the Android app, iOS browser, or desktop—and across all services on liganation: sportsbooks, live-dealer tables, slot games, and esports markets. When you open an account on liganation, you agree to these terms.

This page explains our account policies, deposit and withdrawal rules, bonus conditions, and dispute resolution process. We've written these terms to be clear, not to hide conditions in small print. If anything on this page is unclear, our support team is available to answer questions.

Account opening and eligibility on liganation

To open an account on liganation, you must provide your full name, ID number, and birth date. We verify this information through our KYC (Know Your Customer) process, which is required by local law. We encrypt your data and store it securely; we use it only to confirm your eligibility and prevent fraud. Our verification on liganation completes within a few hours.

Services on liganation are available only where local law permits. We do not operate in jurisdictions where gambling, sportsbook, or gaming services are prohibited or restricted without proper licensing. If you're unsure whether liganation operates in your region—whether you're in Jakarta, Surabaya, Bandung, Medan, or elsewhere—our support team can clarify your eligibility before you deposit.

When you join liganation, you agree that your account is personal and non-transferable. You alone are responsible for your password and account activity. If you suspect unauthorized access to your liganation account, notify our support team immediately. We undertake to protect your account, but you must keep your password confidential.

Account verification on liganation

We require ID, full name, and birth date. Verification takes a few hours and is a one-time process.

Account security

Your password is encrypted. We recommend enabling two-factor authentication for added security on liganation.

Jurisdiction notice

Our services are available only where local law permits. Check with us if you're unsure about your region.

Deposits and withdrawals on liganation

liganation accepts nine payment methods: digital wallets (DANA, e-wallet, mobile banking, local payment, online payment), the unified QR standard e-wallet, and four Indonesian banks (mobile banking, local payment, online payment, e-wallet). All deposits on liganation are confirmed instantly in your account balance.

When you request a withdrawal through liganation, we review it to confirm it matches our records and complies with our terms. Most withdrawal requests submitted during business hours are approved within one business day. Funds return to your original payment method—the same mobile banking, local payment, online payment, e-wallet, mobile banking account or bank you used to deposit. Bank withdrawals may take 1–3 business days depending on your bank's processing time. Wallet withdrawals typically show within hours.

We charge no deposit or withdrawal fees on liganation. Your bank or wallet provider may apply standard transfer fees, but we add no surcharge. Your transaction history on liganation shows every deposit, withdrawal, and settled outcome with timestamps so you can verify all activity.

Wagers, bonuses, and settlement on liganation

When you place a wager on liganation, funds are deducted from your account immediately. liganation settles all outcomes according to the rules displayed before you place your wager. For sportsbook wagers, settlement happens when the event concludes. For slot games and casino tables, settlement is instant. For number-prediction games and live-dealer tables, settlement follows the draw or hand resolution.

We at liganation may offer promotional bonuses from time to time. Any bonus terms on liganation are displayed clearly before you accept. Bonuses may have restrictions—such as a minimum turnover requirement or a game-category limit—and these terms are non-negotiable. If you accept a bonus on liganation, you agree to its conditions in full.

Our wagers on liganation are final once placed. We do not void, delay, or cancel confirmed wagers except in cases of clear system error or suspected fraud. If you believe a wager was placed in error, contact our support team within one business day. For major holidays like Idul Fitri and Idul Adha, market availability and settlement times may vary; we provide advance notice on liganation.

Dispute resolution and support on liganation

If you have a complaint about a settlement, a missing deposit, or a delayed withdrawal, contact our support team through the Help menu on liganation. We investigate all disputes within a few hours during business days. For account-recovery issues or disputes that can't be resolved through our standard process, we follow a formal review process that may take up to 5 business days.

We at liganation keep records of all wagers, settlements, deposits, and withdrawals. If a dispute arises, we can provide you with a complete transaction history from your account.

Our commitments on liganation

We at liganation undertake to operate transparently. Our sportsbook odds are updated in real time, our casino games run on certified random number generators, and our live-dealer tables are broadcast from our studios. Every settlement on liganation is logged and auditable.

We protect your personal data on liganation through encryption and secure storage. We never share your account information with third parties without your consent, except where required by local law.

Services on liganation are available only where local law permits. If you have questions about your eligibility, our support team is available in English during business hours.